OPEN TODAY FROM 9am-5.30pm
Prince Bishops Place, Durham.
PRIVACY NOTICE
Prince Bishops Place is committed to protecting your privacy and ensuring the security of your personal information. We use your information as set out in this Privacy Notice.
INFORMATION ABOUT US
Prince Bishops Place is managed by Munroe K Asset Management Ltd on behalf of the owner of the property. The owner acts as joint data controller with Munroe K in relation to the personal information which is used in running Prince Bishops Place Munroe K’s details are as follows:
Munroe K Asset Management Ltd.
Registered office: 125 Wood Street, London EC2V 7AW
Registered company number: 03971723
Contact details (should you have any questions): 35 King Street, London WC2E 8JG
The owners are responsible for overall strategy decisions in relation to the shopping centre. Service providers or other third parties who handle your information may be appointed by the owner or by Munroe K on the owner’s behalf. Munroe K are responsible for the day-to-day management of your information, within the scope of their management contract, including storing it, keeping it secure and responding to any requests you make.
When we refer to ‘us’ or ‘we’ in this notice, we are referring to the owners jointly with Munroe K. References to Munroe K or the owners include their subsidiary companies. References made to ‘you’ or ‘your’ refers to any individual whose personal information we process.
INTRODUCTION
We will treat your personal information as confidential and in accordance with data protection legislation; your personal information will only be shared with others in accordance with this Privacy Notice.
This Privacy Notice outlines:
• What personal information is
• Types of personal information we collect and why
• The legal basis for processing your personal information
• How your personal information is shared
• How long your personal information is retained
• How we keep your personal information secure
• Your rights in relation to your personal information
• How to contact us or to make a complaint
• How future changes to this Privacy Notice will be dealt with
PERSONAL INFORMATION
Personal information is any information about you. This could include information such as name, date of birth, contact details, bank account details or any information about your circumstances.
Under data protection legislation certain personal information relating to health, racial or ethnic origin, religious beliefs or political opinions and sexual orientation is classified as ‘special’ due to it being sensitive information. We need to have further justifications for collecting, storing and using this type of personal information. Please see section 2.
Where this privacy notice makes reference to personal information it will include personal data, and where relevant, special categories of personal data.
TYPES OF PERSONAL INFORMATION COLLECTED AND WHY
Contract information and other correspondence. Whenever you engage with us (by email, telephone, post, SMS or via our website) we may collect your full name and contact details (such as phone number, email address and postal address) from you.
When you enter into a contract with us (or someone does so on your behalf) there will be personal information about you relating to that contract such as your name, contact details, contract details, and correspondence with us about the contract that will be required to enable us to carry out the contract with you. If the information is not provided, we will be unable to perform our contract with you and may not be able to provide services to you or continue to provide certain services to you. When this is the case this will be explained at the point when information is collected from you
When you are entering into a contract certain information is generally mandatory including the information set out above plus any information required for us to carry out anti money laundering checks.
Call information. We may also collect details of phone numbers used to call our organisation and the date, time and duration of any calls. Please note that if we record your calls to or from us, we will inform you of this.
MARKETING
If you subscribe to receive marketing information or news, we may collect your name and contact details (such as your email address, phone number or address) in order to send you information about events, goods or services which you might be interested in. We may collect this directly from you, or through a third party. If a third party collected your name and contact details, they will only pass those details to us for marketing purposes if you have given your permission.
You always have the right to ‘opt out’ of receiving our marketing. You can exercise that right at any time by contacting us at hello@princebishopsplace.co.uk
If we send you any marketing emails, we will always provide an unsubscribe option to allow you to opt out of any further marketing emails. We may still need to contact you for administrative or operational purposes, but we will make sure that those communications don’t include direct marketing.
We never share your name or contact details with third parties for marketing purposes unless we have your ‘opt-in’ consent to share your details with a specific third party for them to send you marketing. We do use third party service providers to send out our marketing, but we only allow them to use that information where they have agreed to treat the information confidentially and to keep it secure.
WEBSITE INFORMATION
We may collect information about you and your use of our website via technical means such as cookies, webpage counters and other analytics tools. We use this as necessary for our legitimate interests in administering our website and to ensure it operates effectively and securely.
For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.
Our website may, from time to time, contain links to third party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
EMPLOYEE INFORMATION
If you work for one of our customers, suppliers or business partners, the information we collect about you may include your contact information, details of your employment and our relationship with you. This information may be collected directly from you or provided by your organisation. We use this as necessary for our legitimate interests in managing our relationship with your organisation and to comply with our legal obligations.
INFORMATION COLLECTED AT OUR PREMISES
Visitor information: We collect information about visitors to our premises. We may record information on your visit, including the date and time, who you are visiting, your name, employer, contact details and vehicle registration number. If you have an accident at our premises, this may include an account of your accident.
CCTV: We operate surveillance and security systems at our premises including, but not limited to, CCTV and electronic access control systems (EACS) which may record you and your activities. We carry out these activities based on our legitimate interest of protecting the property, ensuring the safety of visitors, tenants and clients, investigating and helping others to investigate incidents (including through disciplinary processes), and assisting with the prevention and detection of crime and anti-social or inappropriate behaviour. Depending on the seriousness of any incident we may share relevant footage with law enforcement, local authorities, insurers, employers and concerned parties as necessary for the legitimate interests set out above (as they relate to us or the recipients of the footage).
These systems may be used for monitoring workers who are carrying out their duties at the property. This includes our own staff and tenant or contract staff.
We display notices to make it clear that we operate surveillance systems.
Job applicants: We collect and hold information provided to us by direct job applications or from recruitment agencies and use this in evaluating candidates, recording our recruitment activities, to enter into an employment contract and to enable us to perform our employment law obligations and rights. For successful applicants, information will be used in accordance with our internal privacy notice which will be provided.
If you are listed as a referee by a job applicant or an emergency contact by someone who works for us, we will hold your name, contact details and details of your relationship with that worker. We will use this only to contact you to carry out our obligations under employment law.
Legal claims: If we consider there to be a risk that we may need to defend or bring legal claims, we may retain your personal information as necessary for our legitimate interests in ensuring that we can properly bring or defend legal claims. We may also need to share this information with our insurers or legal advisers.
Information we receive from third parties: We work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies) who may provide us with information about you, to be used as set out in this notice.
Special categories of data: We may collect and use the following “special categories” of more sensitive personal information in the following situations:
Information about your health, including medical records (in relation to insurance claims for the legitimate interest of managing the property and as necessary to establish, exercise or defend legal claims).
THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION
We will only use your personal information when the law allows us to do so. Although in limited circumstances we may use your information because you have specifically consented to it, we generally rely on the following legal bases to use your information:
• For employment-related purposes
• Where we need information to perform the contract we have entered into with you
• Where we need to comply with a legal obligation
• Where the processing is necessary for us to carry out activities for which it is in our legitimate interests (or those of a third party) to do so and provided that your interests and fundamental rights do not override those interests.
We will only use your personal information for the purposes for which it was collected unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.